DPRA Achieves ISO 9001:2015 Certification

DPRA is proud to announce that our quality management system (QMS) has been assessed and certified as meeting the requirements of ISO 9001:2015. This certification reflects our commitment to providing quality products and services.

DPRA’s QMS encompasses the business practices that allow us to provide quality solutions to customer needs. DPRA delivers custom software, information technology, and consulting solutions. Our practices include Business Development, Software and IT Services, Staffing Services, and Policy/Regulatory Consultation. We deliver value by meeting or exceeding all applicable requirements for cost, quality, and timeliness and are committed to continually improving our capabilities.

Obtaining the ISO 9001:2015 certification involved extensive capturing, documenting, and refining of DPRA’s processes. DPRA’s compliance was verified through Quality Systems Registrars, Inc. The official certificate may be viewed here.

 

Knoxville News Sentinel Names DPRA a Winner of the Greater Knoxville Area 2018 Top Workplaces Award

DPRA has been awarded a 2018 Top Workplaces honor by Knoxville News Sentinel. The list is based solely on employee feedback gathered through a third-party survey administered by research partner Energage, LLC (formerly WorkplaceDynamics), a leading provider of technology-based employee engagement tools. The anonymous survey measures several aspects of workplace culture, including alignment, execution, and connection, just to name a few.

“Top Workplaces is more than just recognition,” said Doug Claffey, CEO of Energage. “Our research shows organizations that earn the award attract better talent, experience lower turnover, and are better equipped to deliver bottom-line results. Their leaders prioritize and carefully craft a healthy workplace culture that supports employee engagement.”

DPRA is proud of this achievement, and strives to maintain a workplace culture where employees have the leeway they need to complete challenging, innovative work. This culture contributes to high job satisfaction and long tenures, CEO Denis O’Keefe said.

“We try to create a work environment that rewards innovation and fosters teamwork to get things done and still have fun,” he said.

“Becoming a Top Workplace isn’t something organizations can buy,” Claffey said. “It’s an achievement organizations have worked for and a distinction that gives them a competitive advantage. It’s a big deal.”

About DPRA

DPRA was founded in 1961 in Manhattan, Kansas, and incorporated in 1972. Today DPRA is primarily an IT company serving in the federal market, helping develop software solutions that facilitate large-scale logistics. The firm’s environmental division works with a variety of customers to assist with codification of regulations between federal and local markets, records management, and database integration. With main offices in Manhattan, Kansas, and Knoxville, Tennessee, DPRA has employees located across the nation, including Dallas, Texas; O’Fallon, Illinois; Denver, Colorado; and Washington, D.C. Additionally, DPRA has subsidiary offices throughout Canada. To learn more, visit www.dpra.com.

About Energage, LLC
Headquartered in Exton, Pa., Energage (formerly known as WorkplaceDynamics) is a leading provider of technology-based employee engagement tools that help leaders to unlock potential, inspire performance, and achieve amazing results within their organizations. The research partner behind the Top Workplaces program, Energage has surveyed more than 47,000 organizations representing well over 16 million employees in the United States.

DPRA Renews and Expands Commitment to Improvement with Broadsword

Integration of CMMI and ISO 9001 Will Drive Improved Quality Companywide

MAY 15, 2018, KNOXVILLE, TN:  DPRA, Inc. (DPRA)— a provider of systems, software, and planning tools that allow business and government to execute efficiently and manage proactively — and Broadsword Solutions Corporation (Broadsword) — a performance innovation firm that leverages evidence-based frameworks such as the Capability Maturity Model Integration (CMMI), ISO 9001 and Scrum – today announced a strategic partnership to assist DPRA in increasing the company’s capabilities and improving quality, by integrating the best practices of the CMMI with a Quality Management System based on ISO 9001.

Working together with Broadsword, DPRA has recently achieved a Maturity Level Three rating in the CMMI for Development v1.3 (CMMI-DEV v1.3 ML3).  When appraised, DPRA was found to be performing at ML3 with broad range of process areas across most of their business. During this eighteen-month program, Broadsword applied its proprietary agileCMMI Methodology™ to assist DPRA’s journey toward continuous improvement.

“In addition to improving our business opportunities, we saw adopting CMMI as an opportunity to improve organization-wide,” DPRA’s CEO, Denis O’Keefe, said. “When we first looked into CMMI, we feared it would be driven by Waterfall. It was a pleasant surprise to find that Broadsword was there with an agile approach. Working with consultants who speak our language has been invaluable.”

Phil Cerasoli, DPRA’s VP of Solutions, added, “By working with Broadsword to map the guidance of the CMMI to ISO 9001, DPRA will be able to codify its processes, improve quality and performance and make them repeatable, and increase opportunities to interact with government clients.”

Broadsword’s President, Jeff Dalton, said “DPRA is passionate about being the best company they can be for their customers. Their commitment to performance improvement drives innovation and creativity, and enables DPRA to quickly adapt in a competitive environment. We are honored to help scale DPRA’s culture of operational excellence as the company continues to grow.”

About DPRA

DPRA was founded in 1961 in Manhattan, Kansas, and incorporated in 1972. Today DPRA is primarily an IT company serving in the federal market, helping develop software solutions that facilitate large-scale logistics. The firm’s environmental division works with a variety of customers to assist with codification of regulations between federal and local markets, records management, and database integration. With main offices in Manhattan, Kansas, and Knoxville, Tennessee, DPRA has employees located across the nation, including Dallas, Texas; O’Fallon, Illinois; Denver, Colorado; and Washington, D.C. Additionally, DPRA has subsidiary offices throughout Canada. To learn more, visit www.dpra.com.

About Broadsword

Broadsword is a CMMI Institute Partner and Process Innovation firm that is the world leader in using Agile and Lean methods to drive high performance engineering using their AgileCMMI methodology and collaborative consulting and coaching solutions.  Working with great clients like Rockwell Collins, NASA, Boeing, Fiat Chrysler, and L3 Communications, Broadsword’s methods and success is proven throughout North America and the world.  To learn more about Broadsword, visit www.broadswordsolutions.com.

Continuous Improvement

Typing on laptop close-up. Man working on computer

Committed to continuous improvement and closing the capability gap, DPRA has been appraised at level 3 of the CMMI Institute’s Capability Maturity Model Integration! We continually take a proactive approach to managing and improving our processes to ensure the delivery of quality products.