DPRA assisted Environment Canada in defining an organizational structure that effectively and efficiently delivers environmental enforcement programs component of the Canadian Environmental Protection Act (CEPA 1999).

The assignment involved extensive consultation with environmental enforcement personnel and enforcement program stakeholders; exploration of various models and comparison of the models' strengths and weaknesses; selecting a preferred model; developing a business process that would ensure effective delivery of services in the future; and presenting a change management strategy for the implementation of the new organizational structure.

Throughout the process, two-way communication was maintained with all Enforcement Program personnel through organization-wide workshops and interactive postings on the Program's intranet site.

Through the study, DPRA ensured that all stakeholders had ample and repeated opportunities to contribute to the project through interviews, on-line postings, electronic submissions, working groups, and workshops. This process built understanding, cooperation, and support for the outcome of the project and laid the foundation for the transition to the new organizational structure—the primary outcome of the project.

The project also resulted in recommendations on a series of other issues related to organizational structure and organizational development and in a detailed implementation strategy. DPRA's recommended organizational structure was accepted by Environment Canada and the transition phase is currently underway.

Furthermore, as a result of the national study, DPRA was commissioned to undertake a more focused examination of the Enforcement Program headquarters. This study was also carried out in an explicitly participative manner and the recommendations flowing from it have also been adopted by Environment Canada.

Other Representative Projects